Troubleshooting

Basic iPad Troubleshooting Steps
Sometimes an iPad may behave unexpectedly.  These are some basic steps anyone can follow to fix most iPad behavior problems. Quit the app that is giving...
Sat, Oct 28, 2017 at 11:41 AM
Check iPad Storage and Free Space
The following directions are used to check the amount of storage space used on an iPad. NOTE: It is recommended to keep 2-3 GB of available storage spac...
Sat, Oct 28, 2017 at 11:39 AM
Clear History and Website Data on iPad
The following directions are used to troubleshoot your iPad when it repeatedly freezes, crashes, or behaves unexpectedly.  Remember too, turning your device...
Sat, Oct 28, 2017 at 11:33 AM
Force Restart an iPad
The following directions are used to restart your iPad when it freezes or is unresponsive. Press and hold both the on/off button and home button for 15 t...
Sat, Oct 28, 2017 at 10:10 AM
Quit an iPad App
The following directions are used to quit an app when it freezes or behaves unexpectedly. Double click the home button. Swipe up on the app you wish ...
Sat, Oct 28, 2017 at 11:36 AM
Shut Down an iPad
The following directions are used to shut down your iPad. Press and hold the on/off button for 15 to 30 seconds. Slide your finger as prompted, to...
Sat, Oct 28, 2017 at 11:35 AM