Help Desk
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(620) 455-2227
Knowledge base
ChromeBook
Troubleshooting
1
Clear History, Cache, Cookies, and Website Data on ChromeBook
Archived
0
General
FAQ
3
Important Dates
End of Year (EOY) Preparation (Admin)
Student Technology Frequently Asked Questions (FAQ)
Getting Started
0
Hardware & Devices
Farmbot
1
Farmbot Resources
3D Printers
2
Introduction to TinkerCAD (Video)
Introduction to 3DC.io (Video)
iPad
Apps
2
How to log in to DreamBox on iPad (Students)
PowerSchool App Student Login
Guided Access
0
MDM
1
Export Course Rosters from PowerSchool to Import into Mosyle MDM - (Admin)
Setup
0
Troubleshooting
6
Basic iPad Troubleshooting Steps
Check iPad Storage and Free Space
Clear History and Website Data on iPad
Force Restart an iPad
Quit an iPad App
View all 6
Mac
Troubleshooting
0
PowerSchool
Transfer Student Within Oxford Schools
4
Step 1 - Transfer Out of School
Step 2 - Transfer To Another School
Step 3 - Re-enroll in School
Step 4 - Change Enrollment Status to Active
Account Management
1
How to Create a Parent Account (Parent)
Alerts
1
Adding a phone number to the Do Not Contact List (Admin)
Courses and Class Sections
5
How to choose a USD 358 available Course Number (Admin)
How to Create a New Class Section (Admin)
Change Course Credit Hours
Reset Class Counts
Delete a Course Section
Enrollment & Withdraw
7
Creating a New Student using Online Enrollment (Admin)
Creating a New Student Without Using Online Enrollment (Admin)
Submit ASGT State Report to KIDS Website (Admin)
Sync new student(s) from SchoolMint to PowerSchool (Admin)
Transfer a Student to a Different Building (Admin)
View all 7
Fees & Lunch
7
Assess Course Fees (Admin)
Asses Other Fees (Admin)
Assess School Fees (Admin)
Checking Meals Balance & Transactions (Parent & Student)
Checking Meals Balance & Transactions (Teacher & Faculty)
View all 7
Grades
2
Permanently Store Grades for Quarters (Admin)
Permanently Store Grades for Semesters (Admin)
Health
1
Attach a File to a Student in PowerSchool - (Admin)
Reports & Search
8
How to Perform a Custom Search for Students (Admin)
Using the State Validation Module (Admin)
Export & Import Student Email (Admin)
Auditor Report - CTE Roster (Admin)
Export Student Contact List to Spreadsheet (Admin)
View all 8
School ID's
1
School ID's
Transportation
Manuals & User Guides
1
Safety Vision - User Guide
Website
Events and Athletics
2
Adding Athletic Events to Website (Admin)
Adding Calendar Events to Website (Admin)
Staff Directory
1
Adding a Staff Member to the Directory (Admin)
Google
Meets
1
Sharing Your Screen
Voice
1
Set up Gmail Account
Help Desk Software
by Freshdesk